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The Challenge

The community health center needed multiple Licensed Independent Social Workers(LISWs) to support trauma-informed therapy for underserved populations. The ideal candidates required cultural competency, multilingual ability, and grant compliance documentation. Several attempts with other staffing agencies failed to produce viable candidates, causing service delays.

Our Solution

Our behavioral health recruiting team assigned a dedicated consultant to understand the center’s funding structure, mission, and population needs. Using our 10+ year database of experienced LISWs and intelligent matching tools, we identified professionals who were already credentialed with Medicaid and bilingual in Spanish andTagalog. Our recruiters guided both client and candidates through onboarding and grant-specific compliance protocols.

The Result

  • 4 LISWs placed within 6 weeks
  • 100% match rate on bilingual requirement
  • Therapy waitlist reduced by over 55%
  • Center met funding milestones and retained key grants

“New Heritage’s candidates were not only qualified—they were passionate. Their team understood our mission and moved quickly without compromising quality.”

— Director of Behavioral Services, FQHC

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