Introduction
New Heritage Recruiters, Inc. (“New Heritage Recruiters,” “we,” “us,” or “our”) is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy describes how we collect, use, share, and safeguard your information when you:
- Visit our website at https://newheritagerecruiters.com (“Site”)
- Apply for employment or contracting opportunities
- Engage with our services as a client or candidate
- Communicate with us by phone, email, or online forms
By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site and services.
Notice of Collection of Personal Information (CCPA/CPRA Requirement)
Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), New Heritage Recruiters must disclose the categories of personal information we collect at or before the time of collection.
We may collect the following categories of personal information:
A. Identifiers
- Name
- Email address
- Phone number
- Postal address
- Online identifiers (IP address, device information)
B. Professional or Employment-Related Information
Primarily for recruitment and staffing purposes:
- Resume/CV
- Work history and qualifications
- Licensure and certifications (RN, CNA, etc.)
- Job preferences
- References
C. Sensitive Personal Information
Collected only when required for healthcare staffing or compliance:
- Professional license numbers
- Background check information
- Vaccination or health-related compliance records (not PHI)
- Government identification for employment verification (I-9)
D. Internet/Website Activity
- Pages visited
- Time spent on Site
- Browser type
- Device type
- Cookies and tracking data
E. Business or Commercial Information
- Staffing requests
- Service inquiries
- Client account information
F. Inferences
- Job matching recommendations
- Candidate suitability assessments
We do not collect Social Security Numbers or financial account information through the website.
3. Information We Collect From Other Sources
We may also receive information from:
- Background check firms
- Credential verification services
- References
- Job boards (Indeed, ZipRecruiter, LinkedIn, etc.)
- Healthcare facilities (client partners)
- Marketing and analytics tools
4. How We Use Your Information
We use personal information for the following business purposes:
Recruiting & Staffing
- Evaluating candidates
- Verifying credentials and professional licenses
- Submitting candidates to healthcare clients for job opportunities
- Communicating about assignments and interviews
Client Services
- Responding to staffing requests
- Managing service relationships
- Providing customer support
Operations & Administration
- Internal reporting and record keeping
- Compliance with healthcare industry requirements
- Improving our Site and services
Marketing (optional/consented)
- Newsletters
- Service updates
- Educational content
Legal & Security
- Compliance with federal/state employment regulations
- Fraud prevention
- Responding to subpoenas, audits, or legal requests
5. Legal Basis for Processing
We process information based on:
- Contractual Necessity (staffing placements, client services)
- Legitimate Business Interests
- Legal Compliance
- Consent, where needed
6. How We Share Personal Information
We may share your information with:
A. Service Providers (Contracted Vendors)
- Background screening companies
- Credential verification providers
- IT and hosting services
- Email and communication platforms
- Analytics and advertising partners
These parties are required to protect your information.
B. Healthcare Facilities & Clients
Only as necessary for recruitment and placement functions.
C. Legal or Regulatory Entities
When required to comply with state or federal law.
D. Business Transfers
In the event of a merger, acquisition, or similar event.
E. With Your Consent
When you voluntarily authorize sharing.
We do not sell personal information for monetary value.
We may share information for cross-context behavioral advertising, as defined by CPRA.
7. Cookies & Tracking Technologies (Cookie Policy)
Our Site uses cookies and similar technologies to enhance user experience.
Types of Cookies Used:
1. Essential Cookies
Required for basic functions (security, navigation).
2. Functional Cookies
Remember user preferences and settings.
3. Analytics Cookies
Measure Site traffic and performance (e.g., Google Analytics).
4. Advertising & Targeting Cookies
Used for remarketing or ad measurement.
Cookie Controls:
You may manage cookies by:
- Browser settings
- Global Privacy Control (GPC) signals
- “Do Not Sell or Share My Personal Information” link
- Opt-out mechanisms from major ad networks
Note: Disabling cookies may impact Site functionality.
8. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information, including:
- Encryption
- Access controls
- Secure storage
- Firewalls
- Employee confidentiality protocols
However, no system is completely secure, and we cannot guarantee absolute protection.
9. Data Retention
We retain personal information only as long as necessary for:
- Staffing and recruitment functions
- Compliance with employment laws
- Audit and recordkeeping requirements
Candidate and employment-related records are typically kept for up to 7 years.
10. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request correction
- Request deletion (with legal exceptions)
- Request a portable copy of your data
- Opt out of sharing or targeted advertising
- Limit use of sensitive personal information
- Non-discrimination for exercising rights
11. California Privacy Rights (CCPA/CPRA)
California residents have the right to:
- Know the categories and specific pieces of personal information collected
- Delete personal information
- Correct inaccurate data
- Opt-out of sale or sharing
- Limit use of sensitive personal information
- Receive Equal Service without discrimination
We honor Global Privacy Control (GPC) signals.
12. Do Not Sell or Share My Personal Information
New Heritage Recruiters does not sell personal information for monetary gain.
We may share limited information with advertisers or analytics tools for cross-context behavioral advertising.
California residents can opt out by:
- Clicking the “Do Not Sell or Share My Personal Information” link on our Site
- Enabling GPC in their browser
- Contacting us directly using the information below
13. Children's Privacy
Our Site and services are not intended for children under 16.
We do not knowingly collect children’s information.
If we discover such records, we will delete them.
14. Third-Party Websites
We are not responsible for the privacy practices of third-party websites linked from our Site.
15. International Data Transfers
If you access our Site outside the U.S., your information may be transferred to and processed in the United States.
16. Changes to This Privacy Policy
We may update this policy periodically.
Material changes will be posted with a revised “Last Updated” date.
Continued use of our Site constitutes acceptance of the updated policy.
17. Contact Information
If you want to exercise your privacy rights or have questions, contact us at:
New Heritage Recruiters, Inc.
Email: privacy@newheritagerecruiters.com
Phone: 877-330-3496
Address: 500 S. Kraemer Blvd, Suite 220, Brea, CA 92821
18. Dispute Resolution
We encourage you to contact us first with any privacy concerns.
California residents may also contact the California Attorney General.
Effective Date: November 20, 2025
